Frequently Asked Questions

We operate on a contingency fee basis, meaning you pay no upfront costs for our services. Our fee is a percentage of the amount recovered, agreed upon before we begin your case. If we don’t win or recover funds on your behalf, you owe us nothing.

No, we serve clients internationally. Thanks to digital communication, we can represent players from all over the world. Our expertise in international gambling law allows us to handle cases involving casinos based in different jurisdictions.

We specialize in cases involving online casinos operating under licenses from jurisdictions like Curaçao, Costa Rica, Panama, and other grey market regions. Our team is well-versed in international law, enabling us to assist clients across Europe and beyond.

To better assess your case, please provide:

• Communication Records: Emails, chat logs, or any correspondence with the casino.
• Transaction History: Proof of deposits, withdrawals, and any disputed amounts.
• Terms and Conditions: Copies or links to the casino’s terms at the time of your account creation.
• Relevant Documents: Any additional evidence that supports your claim.

The duration varies depending on the complexity of your case and the responsiveness of the casino. Some disputes are resolved within weeks through negotiation, while others may take several months if legal action is necessary.

Absolutely. We adhere to strict confidentiality protocols and data protection laws. Your personal information is used solely for your case and is not shared with unauthorized parties.

Yes, we can evaluate your situation. While recovering funds from unlicensed or illegal casinos can be challenging, our expertise in dealing with such entities allows us to advise you on the best possible course of action.